For our client we are searching for an experienced Account Manager for their expansions in Asia.

Founded in 1972, their goal was to create the first environmentally responsible packaging material to effectively cushion and protect products during shipment. Today, they are still committed to this goal. The packaging material is 100% recyclable, renewable and biodegradable making it an environmentally friendly alternative to other packaging materials on the markets.

Function:

·      Account Manager

Reports to:

·      General Sales Manager

Purpose of the function:

·      To achieve the agreed monthly and annual total Sales Revenue targets for the assigned region

·      Total Sales revenue to comprise Sales of clients paper rolls, paper packs and User fees on all Converters; whilst also managing the cost of Business Sponsoring

Responsibility:

·      Responsible for the business and all Target and Key Account Management related tasks in the assigned region

·      Responsible for the formation and upholding of quality professional relationships with all tiers of the distribution network

·      Responsible for acting in compliance with the agreed business plans and methodologies, as defined by the management

Main tasks:

·      Prepare a quarterly business plan to be used as working document

·      Properly plan and prepare the 60% key-accounts and 40% target accounts visits, in order to achieve a success rate of the target number of 12 closed calls per week. Key account management within the following time management guidelines

§  A-accounts: once per month

§  B-accounts: once per three months

§  C-accounts: once per six months

§  D-accounts: once per year

·      Communicate time and territory management to Distributor Sales Force and Management with a view to effective work with activity

·      To act and obtain credibility as a Strategic Marketing Partner for the distributors by :

§  Obtaining commitment from Distributor Management to mutually agreed objectives

§  Communicate assessment of distributor performance

§  Assist distributors with forecasting of machine and paper orders

§  Training and motivating Distributor Sales Force

§  Weekly maintenance and submission of CRM database

Competence:

·      The Account Manager (you) is in charge of the company’s relationship with specific customers or distributors

·      Your responsibilities combine sales with customer service

·      You work with her clients, or accounts, to ensure they're getting the most out of the company’s products and services-and to persuade clients to continue to do business (ideally, an ever-increasing amount of business)

·      As part of your job, you create budgets and schedules for meeting their accounts' needs and enforce deadlines

·      You also communicate clients' agendas to their staff and management

·      In turn, you communicate the concerns and capabilities of other departments in their company to the customers

·      You coordinate everything and everyone. You make sure no details fall through the cracks; customers depend on you to protect their interests

·      You let customers know how their accounts are progressing-or aren't progressing

·      You need to be detail-oriented

·      Organization is a key part of the job

·      You will be expected to keep on top of every aspect of a project

·      Good communication skills are also necessary

·      You interact with clients on the one hand and internal staff and management on the other

·      Promises made to customers must be kept

·      You can't offer more than your company can deliver

·      You need to know exactly what services you can provide and how quickly a project can be completed

·      You'll need to learn as much as you can about your clients

·      Only if you have a strong understanding of a client's business strategy will you be able to understand and communicate how your company's products and services can help the client's strategic goals

·      You'll also need to know all about the industries in which your customers compete

·      The more industry insight you bring to the table, the better

·      Read up on changing business trends and strategies

·      That knowledge will attract new accounts and keep the ones you already have

·      Unfortunately, not all projects go as planned, sometimes a client won't like the work that has been done. It's up to the you to fix the problem

·      You will talk to the client, find out what's wrong, and try to come up with a solution

·      Some clients will be harder to work with than others, so you need to be able to handle stress well

·      You also need to be creative, in order to figure out work-around solutions when something goes wrong

·      At times, you may need to hold a client's hand as you walk him through a project

·      Finally, when a deadline looms, long hours may be required

·      Traveling up to 50%

The offer:

·      Competitive salary

·      Home office allowance

·      Multi-national company